Had a physical/mental health injury or a close call at work?


This tool is for active, credentialed and privileged Physicians, Nurse Practitioners, Dentists, and Midwives at Fraser Health and Provincial Health Services Authority for reporting work-related incidents, injuries, or near miss events.

For Respectful Workplace incidents (bullying & harassment) involving colleagues and other staff members, please contact respect@fraserhealth.ca or respect@phsa.ca for details about how to file a report.


Report my incident


Frequently Asked Questions    ⟩ Support Resources    ⟩

A pilot project by:
       

What is this website for?

If you experienced a workplace injury (physical and/or psychological) or near miss incident, we want to ensure that you receive any necessary support, and we want to work with you to address any safety concerns in your workplace.

Report Your Incident

You can use this tool to report your incident to your Health & Safety team.

Support Resources

Explore the available resources from each of the two health authorities.

Why should I report my incident?

Your health authority is responsible for making sure you are working in a safe and healthy environment. Reporting your incident allows your health authority to help you recover and opens an opportunity to create a safer workplace for everyone.


Your incident information will NOT be used in any way that affects your privileging and employment.


Many support services are available if you suffered from a workplace incident.


View support resources    ⟩

How will my information be used and who will have access?

The following groups will review and act on reported incidents:
1
Provincial Workplace Health Services Team
Manage your incident record in the Medical Staff OH&S database and assist with triaging your incident to the appropriate parties.
2
Health Authority Safety Team
Connect you with support resources, follow up after a workplace incident, determine causes of workplace safety issues, recommend corrective actions and track implementation.
3
Medical Leadership
(if required)
Support you after a workplace incident, assist with determining causes of workplace safety issues.
4
Communicable Disease Exposure Management Nurses
(if required)
Follow up with you after a blood or body fluid exposure and provide recommendations.
Additionally, reports with anonymous, aggregate data will be created to:
  • share incident statistics (i.e. type of incident, physical location, department, etc.) with Medical Affairs, your health authority's Executive Leadership, and Doctors of BC,
  • identify trends and any areas where prevention efforts are needed.

None of your information or incident data is shared with any groups other than those listed above, unless required by law.

Your personal health information is collected under the authority of section 26 of the BC Freedom of Information and Protection of Privacy Act (FIPPA).

What happens after I report an incident?


Confirmation E-mail

You will receive a confirmation e-mail and a copy of your submission.


Review & Follow-up

Your Health & Safety team will review the incident details and follow up with you by phone in 2 to 4 business days.


Determine Incident Causes

Health & Safety will work with your Medical Leadership to determine the causes of the incident and implement any appropriate solutions to address the safety issues that you experienced.


Receive Updates

You will receive updates on how your concerns are being addressed.

What is a Respectful Workplace incident?

Medical staff are bullied and harassed when someone takes an action that they knew or reasonably ought to have known would cause that person to be humiliated or intimidated. When an employer or leader takes reasonable action to manage or direct workers, it is not bullying and harassment.

Examples of behaviour or comments that might constitute bullying and harassment include verbal aggression or insults, calling someone derogatory names, harmful hazing or initiation practices, vandalizing personal belongings, and spreading malicious rumours.

Since this type of incident is a sensitive matter, the health authorities have Respectful Workplace policies and dedicated teams for responding to these concerns. Please contact your health authority and a member of the team will be in touch.


Incidents involving patient aggression or violence are not considered a Respectful Workplace incident, and should be reported through this website as an incident involving violence.

Support Resources

1.800.663.6729 (24/7)

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Confidential advice, support, counselling services for practicing physicians, retired physicians, residents, medical students, and family members

advocacy@doctorsofbc.ca

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Regional advisors and advocates

1.800.661.9199 (24/7 counselling)

dwpsupport@physicianhealth.com

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Access to anonymous group peer counselling for dentists

1.844.880.9142 (24/7)
press 1, then 3

Visit website (FH network only)

Assists Fraser Health medical staff who are experiencing strong reactions to a significant event that occurred while on the job

1.844.880.9142 (24/7)

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Provides professional, confidential support services and programs for Fraser Health medical staff in an effort to help with common life challenges

Report my incident